Description

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Enjoy Clear, Powerful Sound Wherever You Are
These over-ear headphones are perfect for audiophiles seeking crisp, immersive sound. Designed with Sennheiser’s signature audio precision, these wired headphones provide a balanced sound profile with rich bass, and detailed mid and high frequencies. Whether you’re on your daily commute or embarking on a long journey, these headphones elevate your listening experience.

Designed for Portability and Comfort
The HD 400S features a sleek, foldable design that makes it easy to carry while maintaining comfort. With cushioned ear pads and an adjustable headband, they ensure a secure and comfortable fit, even during extended listening sessions. Crafted with durability in mind, they are built to withstand everyday use.

Inline Remote and Microphone for Seamless Control
Take control of your music and calls with the convenient inline remote and integrated microphone. The one-button control allows you to pause music, skip tracks, and answer calls effortlessly, all without needing to pull out your device. These headphones are compatible with most smartphones.

Key Features:

Sennheiser’s dynamic audio with rich bass for an immersive experience
Foldable design for easy storage and portability
One-button inline remote and microphone for hands-free control
Soft, padded earcups and adjustable headband for long-lasting comfort
Durable, tangle-free cable for stress-free listening
3.5mm jack for compatibility with a wide range of devices

Ideal For:
Commuters, travelers, students, professionals, or anyone seeking high-quality sound in a compact, easy-to-carry form.

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Shipping Policy

At Elevate Endure, we’re dedicated to delivering your orders across the United States with reliability and transparency. This Shipping Policy outlines our current practices for order processing, shipping, tracking, and handling, so you always know what to expect.

1. Shipping Locations

United States Only: We currently ship to all 50 U.S. states.
Exclusions: At this time, we do not ship to U.S. territories, P.O. Boxes, or military addresses (APO/FPO).

2. Shipping Fees

Flat Rate Shipping: A flat shipping fee of $9.00 is applied to all U.S. orders, regardless of location.
No Free Shipping: We do not offer free shipping at this time.

3. Processing & Delivery Time

Processing Time: Orders are typically processed within 1–2 business days (excluding weekends and holidays).
Shipping Time: Standard delivery generally takes 3–5 business days after dispatch.
Estimated Delivery Window: Most customers receive their orders within 4–7 business days from purchase.

4. Shipping Carriers

We work with trusted carriers like UPS and FedEx to ensure safe and timely deliveries.

5. Order Tracking

Once your order ships, you will receive a confirmation email containing:

Your unique tracking number
A direct tracking link
An estimated delivery date

You can also monitor your shipment via our Order Tracking page.

6. Delivery Details

Signatures: Most standard deliveries do not require a signature unless the item is high-value.
Large Items: Oversized or bulk items may require scheduled delivery.
Failed Delivery Attempts: Carriers usually attempt delivery up to three times. If unsuccessful, you may need to pick up the item from a local facility.

7. Shipping Issues

Name: Portable Over-Ear Headphones – Foldable Design for Everyday Listening Anywhere
SKU: CV0489
Availability: InStock

Lost Packages

If tracking shows no movement for 5+ business days or your package has not arrived, please contact us at support@elevateendure.com. Upon verification, we will issue a replacement or refund.

Damaged Items

If your item is visibly damaged upon arrival:

Refuse the package if possible or notify the delivery agent.
Contact us within 48 hours at support@elevateendure.com with photos of the damage.

We’ll arrange for a return, replacement, or refund as needed.

Missing or Incorrect Items

Notify us within 7 days of receiving your order if an item is missing or incorrect. We will ship the correct product promptly at no additional cost.

8. Modifications & Cancellations

Order Modifications: To change an order, contact us immediately at support@elevateendure.com. We can only make changes if the item has not yet shipped.
Cancellations: You may cancel your order within 24 hours of placement for a full refund. After 24 hours, the order may already be processed and cannot be canceled.

9. Potential Delivery Delays

While we aim to meet all estimated delivery windows, delays may occur due to:

Severe weather conditions
Carrier disruptions
Supply chain or logistical issues

We’ll notify you of any expected delays and keep you informed with updated tracking details.

10. Our Sustainability Promise

Elevate Endure is committed to environmentally responsible practices. We use eco-conscious packaging and partner with carriers who strive for carbon-reducing logistics wherever possible.

11. Contact Information

For any questions or concerns about shipping, reach out to us:

Email: support@elevateendure.com
Phone:+1 (310) 451-6200
Address: 10250 Santa Monica Blvd, Los Angeles, California 90067 United States of America
Hours: Monday to Friday, 9:00 AM – 5:00 PM PT

12. Policy Updates

This policy may be updated occasionally to reflect changes in shipping procedures. Please refer to this page regularly for the latest version.

Return and Refund Policy

Refund & Return Policy

At Elevate Endure, your satisfaction matters to us. This policy outlines our process for returns, exchanges, and refunds to ensure clarity and fairness for all U.S. customers.

1. Return Eligibility

You may request a return within 7 calendar days of receiving your order. To be eligible for a return:

The item must be unused and in its original condition.
It must be returned in the original packaging with all accessories included.
Proof of purchase (receipt or order number) is required.

2. Non-Returnable Items

Certain products are non-returnable, including:

Items marked as Final Sale
Gift cards or promotional items
Custom or personalized products

3. Return Process

To initiate a return, please:

Contact us at support@elevateendure.com within 7 days of receiving your order.
We’ll provide return instructions and a return address.
You are responsible for return shipping costs unless the return is due to our error (e.g., wrong or damaged item).

Please do not return items without prior approval from our team.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method.
Please allow up to 10–14 business days for the refund to appear on your account, depending on your bank or payment provider.

We do not refund shipping charges unless the return is due to a shipping error or damaged product.

5. Exchanges

We only replace items that are defective or damaged. If you need an exchange for the same item, email us at support@elevateendure.com within 7 days of receiving your order.

6. Order Cancellations

Orders may be canceled within 24 hours of purchase. After that window, your order may already be processed and shipped, and a return will need to be initiated instead.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

Notify us within 48 hours of delivery
Include photos of the damage or incorrect item
We will arrange for a replacement or issue a full refund at no extra cost to you

8. Contact Us

For any refund or return inquiries, reach out to our customer support:

Email: support@elevateendure.com
Phone:+1 (310) 451-6200
Address: 10250 Santa Monica Blvd, Los Angeles, California 90067 United States of America
Hours: Monday to Friday, 9:00 AM – 5:00 PM PT

Portable Over-Ear Headphones – Foldable Design for Everyday Listening Anywhere

Description

Reviews

Shipping Policy

Shipping Policy

1. Shipping Locations

2. Shipping Fees

3. Processing & Delivery Time

4. Shipping Carriers

5. Order Tracking

6. Delivery Details

7. Shipping Issues

Lost Packages

Damaged Items

Missing or Incorrect Items

8. Modifications & Cancellations

9. Potential Delivery Delays

10. Our Sustainability Promise

11. Contact Information

12. Policy Updates

Return and Refund Policy

Refund & Return Policy

1. Return Eligibility

2. Non-Returnable Items

3. Return Process

4. Refunds

5. Exchanges

6. Order Cancellations

7. Damaged or Incorrect Items

8. Contact Us

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